University Ombudsman Office

The University Ombudsman Office is a confidential, neutral, and independent resource for problem resolution available to all Harvard faculty, students, postdocs, research personnel, and staff. A visitor can discuss issues and concerns with the ombudsman without committing to further disclosure or formal resolution, and can receive help in finding solutions for problems that they may have been unable to resolve using existing channels. The ombudsman can help analyze and assess avenues for conflict resolution, including assistance with both written and verbal communications. Next steps are always determined by the visitor, depending on the circumstances and comfort with possible options. The ombudsman may facilitate conversations through shuttle diplomacy, informal mediation, or be present in a discussion as a neutral. Typical issues may include academic and research disputes, advisor-student relationships, harassment, inappropriate behavior, unprofessional conduct, disability or illness, problematic work climate, and resource referral.

HMS/HSDM/HSPH Ombuds Office

The Ombuds Office supports an ethical and civil culture, encouraging mutual understanding and resolution through respectful dialogue and fair processes. The Office provides its visitors with a highly confidential and informal forum in which to help them to clarify their concerns, identify their goals and consider all of their options in managing or resolving their concerns. The Ombudsperson serves students, faculty, staff and trainees of Harvard Medical School, Harvard School of Dental Medicine and Harvard T. H. Chan School of Public Health and is independent in structure, function and appearance.