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TimelyCare

Harvard students who have paid the Student Health Fee have free access to virtual care services with TimelyCare — the virtual health and well-being platform designed for university students.

USEFUL LINKS

Harvard students who have paid the Student Health Fee are eligible to access TimelyCare. As part of Harvard’s partnership with TimelyCare, students have access to services, including:

  • Scheduled Counseling: TimelyCare services offer 12 telehealth counseling sessions per academic year and are available at no additional cost to students. Choose the day, time, and mental health provider that best works for you.
  • Psychiatry: Access psychiatry care by scheduling an initial consultation appointment at CAMHS via the HUHS patient portal or calling the CAMHS service at 617-495-2042.
  • Self-Care Content: Visit the “Explore” page within TimelyCare for guided self-care content, including yoga, meditation, study essentials, TimelyBites, recovery essentials, and TimelyTips, as well as group conversations with our providers on a variety of health and well-being topics.
    • Each content area includes videos, slides, or articles. Yoga and meditation videos are up to 20 minutes; the other videos tend to be around 2-3 minutes.
  • Peer Support Community: Engage with your peers in a moderated community forum, a popular feature among university students.
  • Unlimited Health Coaching: You can schedule unlimited virtual appointments with a certified health coach to address concerns such as:
    • Nutrition and healthy eating
    • Exercise/movement
    • Goals for illness management
    • Sleep improvement
    • Stress management
    • Substance use/misuse
    • Time management

Students have access to the TimelyCare well-being app anytime. That means you have access during breaks, after hours, and any time you need well-being resources! Register for any of these services with your Harvard student email address.

To be eligible for TimelyCare services, you must be (1) an active registered Harvard student, (2) have a valid student Harvard email, and (3) have SHF coverage.

CONTACT

Please contact the TimelyCare support team at 833-4-TIMELY (833-484-6359) regarding problems with scheduling appointments, prescription issues, login issues, connectivity problems, or any other technical matters. 

Have you tried TimelyCare? To share any feedback about your experience with the TimelyCare offerings, please email CAMHS Practice Manager Tony Botti at tbotti@huhs.harvard.edu.

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