The Reader Is(n’t) Always Right
Notes from a Writer's Desk
It is a bright autumn morning, and you are sitting down to work through the writing feedback your advisor returned to you at an unmentionable hour. You download the file, open the document, and are met with a sea of red tracked changes banked by dozens of margin comments. Faced with what feels like a very long to-do list, your first instinct may be to simply click Accept All and consider the piece done.
As writers, we are often encouraged to be receptive to feedback—and for good reason. When we spend enough time with a piece of writing, we can become convinced that our arguments are perfectly sound and that each detail is crystal clear. We read exactly what we intended to convey rather than what is actually on the page. Other readers can better identify gaps in logic and points of confusion that have become invisible to us.
But being receptive to feedback does not simply mean implementing every suggestion. It means taking the reader’s experience seriously enough to examine what the feedback reveals about the writing.
Consider the comment: “Move this paragraph earlier.” That suggestion may be useful, but it’s only one possible response to the underlying issue. Moving the paragraph might solve the problem . . . but so might adding a clear transition, defining a particular term earlier, or further expanding a line of argument. To choose the most effective revision, we must first answer: What caused the reader to make this comment, and why?
The following framework can serve as a useful tool for unpacking and addressing feedback:
- Observation: What did the reader notice?
- Impact: What did the reader experience as a result?
- Diagnosis: Why did this happen?
- Revision: How can the writer address this problem?
Some examples of how this may look in practice:
Example comment 1: These three paragraphs all have the same conclusion. Just cut out two of them.
- Observation: The reader noticed that the same point appears in the final sentences of three consecutive paragraphs,
- Impact: The reader lost sight of how each paragraph advanced the argument.
- Diagnosis: The repetition is obscuring the distinct purpose of each paragraph.
- Revision: Rewrite paragraph endings to clarify what each passage contributes.
Example comment 2: Why is the background for this concept not introduced until much later? I had to go back and re-read the first paragraph to understand it fully. Very confusing and unclear.
- Observation: The reader noticed that necessary background information appears several paragraphs after a concept is introduced.
- Impact: The reader had to re-read the earlier passage and became confused.
- Diagnosis: The order of information is making the argument harder to follow.
- Revision: Move the background information closer to the concept’s first appearance.
This approach is especially important when we receive feedback we disagree with. A reader might misunderstand the argument and suggest a revision that would change its meaning. Our first instinct might be to ignore this sort of comment. Yet the misunderstanding itself is also useful information: It reveals that the intended meaning did not reach the reader. This is certainly cause for further investigation. Some comments may reflect stylistic preference; others may arise from disagreements about the research or argument itself. Such points deserve consideration, but they do not all necessarily require revision. The challenge is to determine what each comment reveals before deciding how—or whether—to act on it.
Often, the readers who provide feedback possess something we lack: more years of training, deeper knowledge of the subject; they may even determine whether our submitted writing is accepted, funded, or approved. It can be tempting to assume that their feedback must be implemented for us to present a convincing argument, receive a fellowship, or have an article published. But their expertise doesn’t make yours irrelevant. As you grow as a writer, you will become better at recognizing which comments identify genuine problems, which reflect individual preferences, and which call for respectful disagreement. Learning to make these distinctions is an essential part of developing your own scholarly judgment.
At the end of the day, you are the primary author, and the final decisions about the writing are yours. Feedback should inform those decisions, not make them for you. So, go ahead and click Reject on that comment you’ve been side-eyeing.
Banner image courtesy of Harvard Art Museums.
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