Harvard University Information Technology (HUIT) maintains an IT Help service portal, which allows users to better access HUIT services.

Browse Knowledge—access a growing body of articles about common issues and questions

Request Something—view a user-facing service catalog and find request forms

Submit a Ticket—complete a form to contact the service desk. When you type your issue in the subject field, related search results will appear at the bottom of the page

My Tickets—check on the status of your tickets already submitted